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What the Instructing Solicitor Requires

  • Defined and agreed service standards (that are measurable).
  • Compliance with protocol procedures.
  • A nationwide network of quality medical experts.
  • Reasonable and proportional fees relevant to the individual case.
  • A deferred payment system for reports, medical records and/or diagnostics.
  • The ability to source medical records promptly to the instructed expert prior to examination.
  • Provide a high level of client account management with a tailored service to the client.
  • An efficient tracking system for case management.
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